- Receive orders from customers
- Making quotation, contract, translate and prepare all needed documents before starting production for factory
- Work with clients and in-house team to keep the daily communication and operation running smooth.
- Be the bridge between the clients and in-house team to work on open issues and requests from the clients.
- Run the cost analysis and prepare quotes for RFQ packages released from the clients
- Working with the clients and in-house team to develop new products, verify the quality standard and work on the pass production related preparation.
- Following up the condition on the parts shipped out and confirm the customer satification on the parts provided.
- Following up the payment status on the goods shipped to the clients
- Represent the clients when dealing the issues with the in-house team, based on clientss quality standard
- Represent the company when dealing the issues and do the works with the clients, speak up for the company and protect companys business
- Follow all sample development activities.
- Follow up balance sheet, daily report, production recap, sample status
- Co-operate with company and QA to deal with all the problems occurring in production time
- Maintain good relationships with all customers to encourage transparent & open communication on sampling and costing efficiencies
- Co-porate with export team, follow the order until the shipment is delivered to the customer
- Booking PP meeting, inline inspection, final inspection with buyer base on CRD & bulk production status
- Co-ordinate with production/ Shipping to have final ship quantity, as well as cut off time to make sure internal arrangement is enough to have shipment on – time
- Follow up over/short shipment quantity as informed by Production Dept until the case is closed