• Act as Application support manager of IT Department, the position is responsible for supporting in development and maintenance of some local applications in UOBV.
• Analyse user requirement and come up solution design for new system development or system change.
• Support in developing new system features follow software development lifecycle.
• Manage vendor’s development activities.
• Rollout and document all new required systems or new system enhancement.
• Coordinate with project team to provide project update and provide support for all relevant teams in technical portion in business requirement analysis, technical design, SIT, UAT, deployment, post-golive.
• Provide technical expertise to facilitate investigation of complex technical issues. Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner.
• Coordinate with relevant team to troubleshoot and report system incident.
• Manage coordination at a local and international level where required.