Job Summary: The Marketing Manager at Spica Vietnam will be responsible for driving new business, maintaining and enhancing relationships with existing customers, and ensuring customer satisfaction. The role requires a dynamic and proactive individual who can conduct market analysis, represent the company at various events, and frequently travel across Vietnam and Southeast Asia to engage with customers.
Job Summary:
Key Responsibilities:
1. Business Development:
o Identify and pursue new business opportunities.
o Develop and implement strategies to acquire new customers.
o Build a robust pipeline of potential clients and track progress through the sales cycle.
2. Customer Relationship Management:
o Maintain and strengthen relationships with current customers.
o Ensure customer satisfaction by addressing their needs and concerns promptly.
o Plan and execute customer retention strategies.
3. Customer Engagement:
o Organize and participate in customer meetings, events, and functions.
o Arrange and host wine and dine sessions to build rapport and strengthen relationships with key customers.
4. Market Analysis:
o Conduct thorough market research and analysis to understand industry trends and customer needs.
o Monitor competitors and market conditions to identify opportunities for growth.
o Provide insights and recommendations to the senior management team based on market analysis.
5. Travel:
o Travel frequently within Vietnam and Southeast Asia to meet with existing and potential customers.
o Represent Spica Vietnam at industry events, trade shows, and conferences.