• Director Sale plan for a combination of B2B & B2C in Call Center
• Mastering the sales technique especially Telesales
• Work with Marketing and Production to understand features and products
• Training and leading, giving fire to the members of the group
• Design different sales running programs (workshop, digital marketing, physical store visit, market sales, ...) to achieve KPI of the month / Quarter / Year.
• Build & Lead sales teams to reach sales targets.
• Develop customer experience strategy to improve and promote products.