Manage Sales plan for a combination of B2B & B2C in Call Center ( Ecommerce, Logistics)
Mastering the sales technique especially Telesales
Work with Marketing and Production to understand features and products
Training and leading, giving fire to the members of the group
Design different sales running programs (workshop, digital marketing, physical store visit, market sales, ...) to achieve KPI of the month / Quarter / Year.
Build & Lead sales teams to reach sales targets.
Develop customer experience strategy to improve and promote products.