Lead the Sale Team for achieving the sale target, increase B2B customers loyalty and retention
Take ownership of customers issues and follow problems through to resolution and develop better service procedures, policies and standards
Familiar working with SAP system and Dashboard organizing the workload with organized and proper process
Recruit, mentor and develop Sale agents and nurture an environment where they can work through engagement, encouragement and empowerment
Have well knowledge about products in FMCG Industry to give guideline, suggestion to bring proper information to customers
Use expertise to build strong relationships with clients; creating 2 ways business or partnership
Actively communicate and coordinate from internal side (Purchasing Dept. for stocks, Finance Dept. for payment, Warehouse Dept. for order status, and Marketing Dept. for Wholesale Promotion)
Accountability making sale order workflow according to priorities and properly.
WORKING TIME: Mon-Fri 13h00-21h00