The IT Support team maintains all types of computer networks of company. Providing technical support and ensuring the whole company runs smoothly and safely. Monitors and maintains the company computer systems, installs and configures hardware and Provide IT related working tools (Computer, Software, Printer, etc) for office end users.
Responsibilities:
• Ensure stable operation of machinery: maintenance, replacement, repair.
• Ensure stable operation of network (LAN, Wifi, Internet): maintenance, replacement, repair.
• Proposing to purchase, replace old, outdated equipment, upgrade transmission line if necessary.
• Support internal Departments about technical issues upon request.
• Coordinate in the procurement procedure in terms of technical issues.
• Coordinate in asset management and maintenance of hardware, software and company assets.
• Perform regular audits to ensure security practices are compliant and report the result to the direct manager weekly/monthly.
• Review Vietnamese laws and regulations related IT and Security regulary and report revision to direct manager.
• Support Renewing Company Security Policies, Standards and Procedures.
• Provide Security Training to Employees & notify and remove security vulnerabilities to stakeholders.
• Solve the endpoint security problem at the front line and escalate unsolved issues to Security & Infra Team.
• Perform other tasks assigned by IT Manager and BOD.