Tuyển Test Lead Thu Nhập Thoả Thuận Toàn Thời Gian Tại Hà Nội

Develop, implement, and regularly iterate upon QA processes, programs, and activities Seek out and deploy new tools and automation opportunities Communicate to project managers, technical leaders, epic leaders & stakeholders on test strategies, risk management, and mitigation plans Define quality and risk for each release Participate in analyzing the trends in live issues and assist in the planning and resolution of said issues Conduct regular one-on-ones with direct reports, providing clear feedback and support Assist with the onboarding and training of new QA staff Lead and automate testing efforts, manage bug reports, and coordinate with developers and Customer Service to ensure functional and high-quality user experiences. Lead the QA process for all web and mobile app submissions and existing releases, including managing bug reports and proactively testing functionality Create detailed test cases, scripting, release notes, and other technical documentation based on specs and tickets. Automate testing where appropriate to prevent regressions. Act as a second-level support to review and reproduce escalated customer inquiries from Customer Service. Communicate effectively with Customer Service, internal developers, other internal QA resources, and external development agencies/vendors regarding bugs, fixes, and releases. Continuously monitor and improve the QA process to enhance efficiency and effectiveness.
Develop, implement, and regularly iterate upon QA processes, programs, and activities
Seek out and deploy new tools and automation opportunities
Communicate to project managers, technical leaders, epic leaders & stakeholders on test strategies, risk management, and mitigation plans
Define quality and risk for each release
Participate in analyzing the trends in live issues and assist in the planning and resolution of said issues
Conduct regular one-on-ones with direct reports, providing clear feedback and support
Assist with the onboarding and training of new QA staff
Lead and automate testing efforts, manage bug reports, and coordinate with developers and Customer Service to ensure functional and high-quality user experiences.
Lead the QA process for all web and mobile app submissions and existing releases, including managing bug reports and proactively testing functionality
Create detailed test cases, scripting, release notes, and other technical documentation based on specs and tickets.
Automate testing where appropriate to prevent regressions.
Act as a second-level support to review and reproduce escalated customer inquiries from Customer Service.
Communicate effectively with Customer Service, internal developers, other internal QA resources, and external development agencies/vendors regarding bugs, fixes, and releases.
Continuously monitor and improve the QA process to enhance efficiency and effectiveness.

5+ years of software test management experience in a live operations environment with complex tech stack like ERP/Odoo, Mobile, Web, Cloud Native and Middleware API components with external integrations Experience with tracking sprint metrics (bug burndown, defect escape rates, etc.) and monitoring metrics (crash rates, ANR rates, etc.) Experience with creating test materials, including documentation of best practices, and advocacy of strategies for effective testing and increasing quality Experience working in cross-functional teams Experience working with outsourced QA vendors and managing offshore and/or remote QA teams Proven experience using data to drive quality decisions Create detailed test cases, scripting, release notes, and other technical documentation based on specs and tickets. Automate testing where appropriate to prevent regressions. Hit quality benchmarks as defined by the team. Act as a second-level support to review and reproduce escalated customer inquiries from Customer Service. Communicate effectively with Customer Service, internal developers, other internal QA resources, and external development agencies/vendors regarding bugs, fixes, and releases. Continuously monitor and improve the QA process to enhance efficiency and effectiveness. Manual and automated QA testing methodologies for both web and apps, especially Selenium. Understanding of software development life cycles (SDLC) and QA’s role within them. Selenium or similar testing automation framework. Cross-device testing, both physical and virtual (Browserstack). Proficiency with Atlassian products (Jira/Confluence) or similar project management/bug-tracking tools. Familiarity with continuous integration/continuous deployment (CI/CD) pipelines a plus.
5+ years of software test management experience in a live operations environment with complex tech stack like ERP/Odoo, Mobile, Web, Cloud Native and Middleware API components with external integrations
Experience with tracking sprint metrics (bug burndown, defect escape rates, etc.) and monitoring metrics (crash rates, ANR rates, etc.)
Experience with creating test materials, including documentation of best practices, and advocacy of strategies for effective testing and increasing quality
Experience working in cross-functional teams
Experience working with outsourced QA vendors and managing offshore and/or remote QA teams
Proven experience using data to drive quality decisions
Create detailed test cases, scripting, release notes, and other technical documentation based on specs and tickets.
Automate testing where appropriate to prevent regressions.
Hit quality benchmarks as defined by the team.
Act as a second-level support to review and reproduce escalated customer inquiries from Customer Service.
Communicate effectively with Customer Service, internal developers, other internal QA resources, and external development agencies/vendors regarding bugs, fixes, and releases.
Continuously monitor and improve the QA process to enhance efficiency and effectiveness.
Manual and automated QA testing methodologies for both web and apps, especially Selenium.
Understanding of software development life cycles (SDLC) and QA’s role within them.
Selenium or similar testing automation framework.
Cross-device testing, both physical and virtual (Browserstack).
Proficiency with Atlassian products (Jira/Confluence) or similar project management/bug-tracking tools.
Familiarity with continuous integration/continuous deployment (CI/CD) pipelines a plus.
Personal Characteristics:
Methodical and organized. Works well both independently and collaboratively. Excellent communication skills & leadership. Technical writing skills. Curious and driven to learn.
Methodical and organized.
Works well both independently and collaboratively.
Excellent communication skills & leadership.
Technical writing skills.
Curious and driven to learn.

You will have
Attractive salary Review salary twice a year Performance bonus every quarter/year depend on the entire company‘s performance Be consulted and oriented on a clear career path Participate in internal training programs to improve skills Opportunities to join the language classes such as: English, Japanese, ... Working in a friendly, dynamic and professional environment, chances to challenge yourself and fast growing in the career Working hours: From Monday to Friday (8 hours/day), flexible check-in, no weekend working
Attractive salary
Review salary twice a year
Performance bonus every quarter/year depend on the entire company‘s performance
Be consulted and oriented on a clear career path
Participate in internal training programs to improve skills
Opportunities to join the language classes such as: English, Japanese, ...
Working in a friendly, dynamic and professional environment, chances to challenge yourself and fast growing in the career
Working hours: From Monday to Friday (8 hours/day), flexible check-in, no weekend working
With other benefits
Social Insurance according to Labor Law Join in various annual company trip, New Year Party, internal movement awards and a lot of charity events Have a chance for internal training programs to improve professional skills and soft skills Annual premium health check 13 days of annual leave per year Opportunities to obtain international certificates
Social Insurance according to Labor Law
Join in various annual company trip, New Year Party, internal movement awards and a lot of charity events
Have a chance for internal training programs to improve professional skills and soft skills
Annual premium health check
13 days of annual leave per year
Opportunities to obtain international certificates