CV
Công ty
Trắc nghiệm MI
Tính lương Gross - Net
Tính lãi suất kép
Lập kế hoạch tiết kiệm
Tính bảo hiểm thất nghiệp
Tin tức
Liên hệ
Đăng tuyển / Đăng CV
Bạn là ?
Hạn ứng tuyển: 03/11/2024
IT - Phần mềm
- Hồ Chí Minh: VISTA Building, 19 Tan Cang St., Ward 25, Bình Thạnh
• Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
• Resolves or escalates multiple and varied customer issues. Documents technical work and research.
• Analyzes problems and develops solutions for customer needs using log analysis and other proprietary tools.
• Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
• Attends readiness training and non-technical training to ensure that they become proficient in support topics. Product/Process Improvement
• Provides feedback to improve products to more senior engineers or technical advisors.
• Identifies potential defects and escalates to more senior engineers to resolve.
• Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.
• Follows processes provided by the business.
• Attends case triage meetings or case discussions to collaborate and share ideas to resolve problems.
• Proficient in English (4 skills)
• Available to work night shifts (on-site at the company, shift hours: 20:00 - 5:00 or 23:00 - 8:00, working 8 hours per shift, with a total of 5 shifts per week, and 2 flexible days off)
• Freshers are welcome with a good learning ability and working attitude
• Experience/Knowledge in IT industry skills is a must
• Customer service mindset
• Competitive salary depending on experience (For freshers/junior-level positions, the gross salary ranges from 20 to 24 million, plus, the night shift allowance may lead to a gross monthly salary of over 25 million, depending on your performance in the interview. For senior-level positions, the salary is open to negotiation)
• Salary at 100% during the probationary period
• Training will be offered
• Full working equipment will be provided
• 90% contribution of the gross salary to social insurance
• 12 days of annual leave, 8 days of sick leave
• 30% allowance on gross salary (If the working hours fall between 22:00 and 6:00, they can be counted toward the night shift allowance) + PVI insurance + 500,000 VND food allowance for employees working night shift
• Annual Health Checkup
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
We are iTechwx, established in mid-2022, with 700 employees across 3 offices within Ho Chi Minh City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, Microsoft Office 365. Our culture is built on the pillars of accountability, passion, and professionalism. With these principles at the heart of everything we do, they are deeply embedded in every aspect of our operations, influencing how we cultivate talent and engage with our customers. Accountability ensures that our team members remain responsible and dependable. Passion drives our commitment to excellence and continuous improvement. Professionalism guides our conduct, ensuring integrity and respect in all interactions. We are iTechwx, established in mid-2022, with 700 employees across 3 offices within Ho Chi Minh City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, Microsoft Office 365. Our culture is built on the pillars of accountability, passion, and professionalism. With these principles at the heart of everything we do, they are deeply embedded in every aspect of our operations, influencing how we cultivate talent and engage with our customers. Accountability ensures that our team members remain responsible and dependable. Passion drives our commitment to excellence and continuous improvement. Professionalism guides our conduct, ensuring integrity and respect in all interactions. Xem thêm
500 - 1000 Nhân viên
Tầng 12, Opal Tower, 92 Nguyễn Hữu Cảnh, Quận Bình Thạnh, TP. HCM
CÔNG TY TNHH MỘT THÀNH VIÊN GIẢI PHÁP CÔNG NGHỆ HTI
CÔNG TY CỔ PHẦN CÔNG NGHỆ CAO ALTISSS
Công ty TNHH CMC GLOBAL
Công ty TNHH Tư Vấn & Phát Triển Phần Mềm LARION
Công ty CP Giải pháp Thanh toán Việt Nam (VNPAY) TOP CÔNG TY
CÔNG TY TNHH GIAO DỊCH HÀNG HOÁ CBOT VIỆT NAM
FPT IS Pro Company
Công ty cổ phần Solar Việt Nam
WACONTRE ONE MEMBER LIMITED
CÔNG TY TNHH DACO
CÔNG TY TNHH BỆNH VIỆN QUỐC TẾ VINEYES
Công ty TNHH Volio Việt Nam
Công ty TNHH Volio Việt Nam
Công ty Cổ phần NAL Việt Nam
CÔNG TY TNHH SOLASHI
Ngân Hàng TMCP An Bình
CÔNG TY TNHH NVDENT
Công ty TNHH Avada Group (Mageplaza)
Công ty TNHH Dịch Vụ Sửa Chữa Điện Thoại Vui
Công Ty TNHH Eight One International
Mẫu CV hot theo ngành nghề
