- Hồ Chí Minh: Lầu 3, Tòa nhà TSA, 60/15-17 Lý Chính Thắng, Phường Võ Thị Sáu, Quận 3
Working hours: 22:30 – 07:30
Conduct customer care calls to customers. Guide and assist customers in understanding the terms and conditions when participating in the company's service.
Resolve client complaints and inquiries within the designated scope.
Advise on the best solutions to address customer issues. Monitor, collect, upload, and process documents provided by customers.
Handle emails/calls from customers and company partners.
Act as a liaison between clients and various internal departments, ensuring seamless communication and resolution of client issues. Adhere to company procedures, guidelines, policies, and cultural standards, maintaining a high level of professionalism in all interactions.
Perform additional duties as assigned by management to support departmental and organizational goals.
Fluency in English (work with partners and banks in the US).
Fluency in English
Good communication and negotiation skills.
Minimum of 6 months' experience in customer service or related positions.
Minimum of 6 months' experience
Proficiency in meticulous attention and focus on every detail.
Proficient in Microsoft Office.
Ability to thrive in a high-pressure environment and work effectively both independently and in a team.
High salaries for high performance, Official Salary: 14.000.000 VND + Bonus.
Official Salary: 14.000.000 VND + Bonus.
Work in a foreign-friendly and professional environment.
Full participation in social insurance according to government regulations.
Annual regular health check-ups.
Team building activities and a 13th-month salary based on the company's business performance.
Receive comprehensive training on company processes before starting work - continuous supervision and guidance from management until proficiency is achieved.
The company provides all the necessary work equipment.
Training on software usage such as CRM, ZOOM as required by the company.
Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
Separate resting area during lunch break.
Working environment: young, dynamic, productive & speed-focused with various departments and over 60 employees.
Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.
JOB DETAILS:
Employment type: Full-time (Night shift).
Full-time (Night shift)
Industry: Financial services in the US market (No insurance, No lending).
Working hours: 21:00 - 6:00, 22:30 – 07:30 or 23:30 - 8:30, 5 days/ week (working by US business hours).
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
CÔNG TY CỔ PHẦN GIÁO DỤC VÀ ĐÀO TẠO VĨNH PHÚC
CÔNG TY TNHH BỆNH VIỆN THẨM MỸ SIAM THAILAND
CÔNG TY CỔ PHẦN KHOA HỌC CÔNG NGHỆ AVATEK
CÔNG TY CỔ PHẦN HUẤN LUYỆN VÀ ĐÀO TẠO DOANH NGHIỆP VIỆT NAM
CÔNG TY CỔ PHẦN HYUNDAI MIỀN NAM
Công ty cổ phần công nghệ và giáo dục KSC
CÔNG TY CP ĐẦU TƯ X
CTCP Viễn thông Di động Toàn cầu
CÔNG TY TNHH MATTI CARE VIỆT NAM
Công ty TNHH Toyota Nankai Hải Phòng Pro Company
CÔNG TY TNHH MTV OUTSOURCE SOLUTIONS
Công ty TNHH Công nghệ Yilai Huệ Châu
CÔNG TY TNHH THƯƠNG MẠI RỒNG PHƯƠNG BẮC
CÔNG TY TNHH MTV OUTSOURCE SOLUTIONS
Công ty TNHH HKTM VINA
CÔNG TY TNHH KỸ THUẬT CƠ KHÍ PROIN
CÔNG TY CỔ PHẦN HỌC VIỆN ĐÀO TẠO HADU VIỆT NAM
Công ty Cổ phần Đầu tư và Tư vấn Ngân Hà
CÔNG TY TNHH HYUNJIN LIFE
CÔNG TY TNHH HYUNJIN LIFE
Công Ty Cổ Phần Truyền Thông Kim Cương
CÔNG TY TNHH DỊCH VỤ CÔNG NGHỆ THÔNG TIN SQ1
CÔNG TY CỔ PHẦN A25 HOTEL
CÔNG TY CỔ PHẦN THƯƠNG MẠI VÀ XUẤT NHẬP KHẨU CTCT GROUP
Công ty Cổ phần Z Holding
CÔNG TY TNHH MEDICOM HOLDING